Read our COVID-19 and lockdown update

Hair extension aftercare and maintenance

Our guide to helping you get the best results and longest life out of your hair extensions.

  • Brush your extensions thoroughly but gently from roots to ends (yes, you can brush right over the top of the beads!) each day, morning and night, using a soft bristle brush (stocked at CHE).
  • Allow your hair to dry naturally as much as possible to minimise heat damage.
  • Use a high moisture shampoo and conditioner, leave-in treatment and heat protection spray when heat styling hair.
  • Ensure all products are sulphate-free, as sulphates can rapidly deteriorate your extensions.
  • When washing your hair, concentrate your shampoo on your scalp and wash underneath the hair extensions thoroughly to remove any build-up of dead skin or products. Focus your conditioner, treatments and leave-in treatments from your mid-length to your ends, avoiding root/bead area as this will cause beads to slip faster.
  • Squeeze as much of the moisture out of your hair as you can before you begin blowdrying but avoid rubbing the hair together with a towel as this will cause matting.
  • When blow drying, dry hair in a downward direction to assist in smoothing the hair.
  • Always make sure your hair is 100% dry before going to bed. Going to bed with wet or damp hair will result in it being unmanageable when you wake up – and your hair will need to be re-washed to make it manageable again. Additionally, moisture trapped under the beads can breed bacteria, and if you have underlying scalp conditions, this can cause irritation and discomfort.
  • Use metal-free hair ties or scrunchies when tying up your hair to prevent damage.
  • Avoid the pool or ocean if possible. If you aren’t able to, we suggest wetting your dry hair down, adding a leave-in treatment, and plaiting your hair before entering the water. Once out of the water, wash and treat your hair as soon as possible.
  • Once a week, use a nourishing moisture and plex treatment.
  • Book your adjustment appointments in advance to avoid going too long between visits.
  • When your extensions are in, your hair sheds as it normally would, but the hair is trapped inside the beads. It’s normal when we take the extensions out for an adjustment to shed what may feel like a large amount of hair, but will only be what would have naturally fallen out over the period between application and adjustment without extensions in.
  • Do not shampoo, wet your hair or exercise to the point of perspiration for 48 hours after application of extensions to allow time for the adhesive to fully set. 
  • Allow your hair to dry naturally as much as possible to minimise heat damage.
  • The most important thing when you have tape hair extensions is to never use a straightener or any heat styling tools ON the tape attachment. Doing so will cause damage to the tape and reduce the life of the extension. It will also cause the adhesive to become gluey which can be damaging to your own hair. 
  • When blowdrying your hair, press your extension panels together with two fingers (without applying heat directly to the attachment). This will reaffirm the bond each time you are drying. Power dry panels and the scalp area before applying tension with a brush.
  • Brush your extensions thoroughly but gently from just below the attachment of the extension (and the rest of your hair from the root) each day, morning and night, using a soft bristle brush (stocked at CHE).
  • Use a high moisture shampoo and conditioner, leave-in treatment and heat protection spray when heat styling hair.
  • Ensure all products are sulphate-free, as sulphates can rapidly deteriorate your extensions.
  • When washing your hair, concentrate your shampoo on your scalp and wash underneath the hair extensions thoroughly to remove any build-up of dead skin or products. Focus your conditioner, treatments and leave-in treatments from your mid-length to your ends.
  • Be sure to check that all products are rinsed thoroughly when you have finished conditioning and treating your hair to prevent irritation to your scalp and to go longer between washes. 
  • Squeeze as much of the moisture out of your hair as you can before you begin blowdrying but avoid rubbing the hair together with a towel as this will cause matting.
  • When blowdrying, dry hair in a downward direction to assist in smoothing the hair.
  • Always make sure your hair is 100% dry before going to bed. Going to bed with wet or damp hair will result in it being unmanageable when you wake up, and your hair will need to be re-washed to make it manageable again. Additionally, moisture trapped under the beads can breed bacteria and if you have underlying scalp conditions, this can cause irritation and discomfort.
  • Use metal free hair ties or scrunchies when tying up your hair to prevent damage.
  • Avoid the pool or ocean if possible (even more important with tapes than wefts). If you aren’t able to, we suggest wetting your hair down and applying a leave-in treatment before entering the water. Once out of the water, wash and treat your hair as soon as possible. Remember that your hair will tangle much easier with extensions and when in chlorine or salt water, so we suggest taking extra care. 
  • Once a week, use a nourishing moisture and Plex treatment from the mid-lengths down. 
  • Book your adjustment appointments in advance to avoid going too long between visits.
  • When your extensions are in, your hair sheds as it normally would but the hair may be trapped between the tape. It’s normal when we take the extensions out for an adjustment to shed what may feel like a large amount of hair but will only be what would have naturally fallen out over the period between applications.
  • You can wash your extensions, but try to avoid excessive washing and heat styling to minimise wear and tear. Your extensions are not actually attached to your scalp, so unless they get too much product on them, are dirty, or you want to change style, you shouldn’t need to wash them more than once a month at most. 
  • When washing and styling your extensions, treat them as you would your own hair. Hair extensions can always use moisture. We recommend washing them in a hydrating range such as Minu range in Davines, Hydration Goddess range in Pure Haircare or Hydrate Me in Kevin Murphy. Apply leave-in treatment and heat protector as you would your own hair before heat styling. 
  • If possible, ask a friend or family member to hold the top of the extensions while you wash and dry them. This ensures you can dry the hair downwards, preventing tangling and knotting, which can cause damage. 
  • You don’t always need to dry your temporary or clip-in extensions with a hairdryer. If you have enough time, let them dry naturally. The easiest way to do this is to lay them out flat on a towel in a warm dry area, or hang them on a coat hanger – we have seen all kinds of creative drying solutions from our clients over the years, but at the end of the day what matters is that the hair is laid or hung in the direction you’d like it to dry. 
  • After your extensions are dry, give them a brush using a Scream-Free brush (stocked at CHE) and they are ready to be styled. Never style your extensions unless they are 100% dry. 
  • When not being used, keep your extensions covered in a safe place – either in their original packaging, a box or a bag to protect them from becoming tangled and too dry.

COVID-19 and Lockdown Update

Due to the recent news of the lockdown extension in the ACT, we have received a number of emails from our valued guest checking, cancelling and hoping to reorganise appointments.

Here is everything you need to know about how we are managing our bookings during lockdown:

In the meantime we are now offering click and collect and can also post any of our retail ranges out to you. We are able to send any of the wonderful ranges we stock in salon including ColourWow root touch up powder (to help you get through those Teams meetings), Kevin Murphy, Davines, Pure, Clever Curl and more.

Click and collect is available during business hours Monday – Friday, however must be pre-arranged. Postage is at a flat rate of $9.00 and free for orders over $100. Receive a FREE KEVIN MURPHY mini with any purchase. To arrange click and collect or postage order simply email us at info@edenhairenergy.com.au with what you would like and your best contact number.

Thank you again for your patience, we really appreciate your support of this small business during these incredibly challenging times and will do everything we can to look after you when we return.

Hope you and your family are safe and well during this lockdown,

Much love, team Eden and Canberra Hair Extensions.