Read our COVID-19 and lockdown update

Afterpay and ZipPay

We're excited to offer Afterpay and ZipPay as payment methods at Canberra Hair Extensions.

However, we are charged high fees by both of these payment platforms to be able to offer them in-salon. (Up to 5 times the cost/percentage of regular EFTPOS fees.)

This adds significantly to the cost structure of a small business, therefore, we have had to carefully consider how we can offer both Afterpay and ZipPay services to you.

Our terms and conditions are below.

Terms and conditions

Afterpay and ZipPay are available at Canberra Hair Extensions under the following terms and conditions:

  • On total spends above $200 (including products).
  • Pre-approval from Afterpay or ZipPay and Canberra Hair Extensions is required before the service begins. We reserve the right to change the price of the service or decline Afterpay or ZipPay if it is requested after the service has begun.
  • On our full list price. Normally, some items/costs of your services may be absorbed by other items of your service, for example if you have half a head of foils and we apply two toners, we will often quote for only one or absorb the cost of some additional services provided, not charging each item separately. Services where Afterpay or ZipPay are used will be charged on the full list price for each service provided. This means the total cost may be higher than it has been previously. We welcome you to use either of these payment methods, however, if you wish to use Afterpay or ZipPay, please ask us for a quote as the price of your service may change due to surrendering any discounts. 
  • We will do our best to provide our most accurate quote possible for the service before we begin, however, if additional work or product is required to achieve the desired result the cost may change accordingly. We will advise if additional steps are required so that you have the option of whether to proceed with any steps that will cause a variation to the original quote.
  • Afterpay and ZipPay cannot be used in conjunction with any other offers, discounts or promotions. This includes junior discounts, which are not available with AfterPay or Zip Pay even when a service is provided by a junior stylist.
  • Any refunds required from a transaction which was processed via Afterpay or ZipPay must be processed through Afterpay or ZipPay. If a refund is required, we can guide you through this process, however, the refund is subject to Afterpay and ZipPay timeframes, fees, terms and conditions.
  • Signing up to both platforms is easy, but it is best to create your account before your visit to make things as easy as possible and so that more of your appointment time is spent looking after your hair. Follow the links below to sign up to Afterpay or ZipPay.

COVID-19 and Lockdown Update

Due to the recent news of the lockdown extension in the ACT, we have received a number of emails from our valued guest checking, cancelling and hoping to reorganise appointments.

Here is everything you need to know about how we are managing our bookings during lockdown:

In the meantime we are now offering click and collect and can also post any of our retail ranges out to you. We are able to send any of the wonderful ranges we stock in salon including ColourWow root touch up powder (to help you get through those Teams meetings), Kevin Murphy, Davines, Pure, Clever Curl and more.

Click and collect is available during business hours Monday – Friday, however must be pre-arranged. Postage is at a flat rate of $9.00 and free for orders over $100. Receive a FREE KEVIN MURPHY mini with any purchase. To arrange click and collect or postage order simply email us at info@edenhairenergy.com.au with what you would like and your best contact number.

Thank you again for your patience, we really appreciate your support of this small business during these incredibly challenging times and will do everything we can to look after you when we return.

Hope you and your family are safe and well during this lockdown,

Much love, team Eden and Canberra Hair Extensions.