Once again we thank you for your patience as we navigate through the appointments missed during lockdown. If you had an appointment during lockdown we rest assured we will be in contact with you as soon as we can. Once we are through these appointments we will make our way onto the expression of interest form.
We are sorry we have kept you waiting. We have had a couple of other changes to our business over the past few months which have meant some additional organising first to ensure we can accommodate as many bookings as possible.
We wanted to share some important updates to our team and business before we come back.
As we all know the past few months have been an opportunity for us to pause and reflect and in some cases make some big changes. We return from lockdown a little smaller as we have farewelled four team members over the past few months.
We have been very fortunate to retain all of our seniors for over a year and a half! Something we are very proud of.
But, as wonderful as our team is, we are not immune to the challenges that face all businesses and people as life inevitably pulls us in different directions. The time has now come where some of our team have decided to move on to new towns, adventures and workplaces.
Despite this, we are continuing to work hard to do what we love most – looking after you, our beautiful guests while also navigating this ever changing game of Jumanji that is life with COVID-19.
The stylists we farewelled over the past couple of months at varying times and who will not be returning after lockdown are Paris, Tamikha, Tori and Solange. It is with a heavy heart that we say goodbye to these beautiful people who have been a huge part of Eden and Canberra Hair Extensions over the past couple of years.
Some have moved out of town, some are no longer hairdressing and some are moving on to different workplaces. We would love to continue to look after you at Eden however we understand that sometimes it’s about the hairdresser and your relationship with them, so if you would like more information about your stylist please reach out and we will share what we know (the best way to do that is by email to email@example.com).
While we are temporarily slightly smaller, there is still a wonderful group of experienced hairdressers and faces you will recognise who are ready and waiting to look after you. You can see exactly who is available on our team page.
If you have an upcoming appointment with a stylist who is no longer here, we have arranged an alternative time for every future booking and will be in touch with you personally to check if it is suitable for you.
We are recruiting senior stylists
We now have positions available for one or two senior stylists. If you have seen our ads for senior hairdressers floating around Facebook and Instagram, we would greatly appreciate you liking or sharing them or better yet, if you happen to know of any hairdressers who might be looking for a new opportunity, please let them know we would LOVE to hear from them.
We are taking our time finding the right people so we can provide the best service possible to you. We will be happy to remain a slightly smaller version of Eden and CHE until we find ‘the one’, so again we appreciate your patience while we look after as many of our gorgeous guests as possible and will do our best to get you an appointment as quickly as we can at a time that suits you.
An Eden baby
In other news, you may have already learned (or seen) that our salon owner Emma is pregnant! As such, she will be taking a short hiatus from the salon floor from the middle of November onwards. Don’t worry – she’ll still be around and back in some capacity as soon as practicable.
And finally! As you know, in March we reopened our original space on Badham street as Canberra Hair Extensions. Due to our reduced team we have made the decision to merge Canberra Hair Extensions (CHE) into our new Eden space over the next few months. Don’t worry, CHE is here to stay! Too much love and energy has gone into its creation.
We will effectively be two brands temporarily operating out of the same location on Challis Street. When the timing is right to expand again we will move CHE into its own salon again, but for now you will find us at the big bunny on Challis Street. I am sure many of our guests may be happy not to need to worry about the location of their booking.
Thank you for reading this lengthy update. We wanted to share and to provide full disclosure about what has been happening and holding up the process of rearranging lockdown appointments. We are incredibly grateful for your continued support of this small business. We are looking forward to doing our best work for you and welcoming you back from 15 October.
Much love, Emma, Team Eden and Team CHE.